{"versionId":"10ecdf29-8150-48db-e64b-08de86ffa464","articleId":"3092eafa-1b57-451b-8aba-08dad637401e","title":"Create and publish articles","tags":["articles","All articles"],"content":"<html><head></head><body><div class=\"mce-toc\">\n<h2>Table of Contents</h2>\n<ul>\n<li><a href=\"#mcetoc_1gji7li162iu\">How to create Articles</a></li>\n<li><a href=\"#mcetoc_1gji8b8p42pv\">Where are articles published?</a></li>\n<li><a href=\"#mcetoc_1gji7li162iv\">Selected editor features</a>\n<ul>\n<li><a href=\"#mcetoc_1gji8b8p42q0\">Headings</a></li>\n<li><a href=\"#mcetoc_1gji8b8p42q1\">Table of contents</a></li>\n<li><a href=\"#mcetoc_1gji8b8p42q2\">Images, videos, links</a></li>\n<li><a href=\"#mcetoc_1gji8b8p42q3\">Add tables to display data</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<p>With Helpfruit Articles you can manage more detailed, long-form help content alongside your FAQ.</p>\n<p>FAQ are automatically connected to articles via tags.</p>\n<p>Publish to, browse and search for both articles and questions in Help Pages.</p>\n<h2 id=\"mcetoc_1gji7li162iu\">How to create Articles</h2>\n<p>To start writing an article, navigate to <a title=\"FAQ Bot articles\" href=\"https://portal.helpfruit.com/knowledge/articles\" target=\"_blank\" rel=\"noopener\">Articles</a> in the Helpfruit portal and click<a title=\"Add article\" href=\"https://portal.helpfruit.com/knowledge/articles/create\" target=\"_blank\" rel=\"noopener\"> + Add article</a> to get started.</p>\n<p>Give your article a title, tag(s), and use the editor to add text, images, video and more.</p>\n<p>If you already have the content for your article drafted elsewhere, try copying and pasting straight into the editor.</p>\n<p>Save as draft with version notes, if you like, and when you're ready, publish your article.</p>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1gji8b8p42pv\">Where are articles published?</h2>\n<p>Published articles appear alongside your FAQ on <a href=\"https://help./article/faq-pages\" target=\"_blank\" rel=\"noopener\">Help Pages</a>.</p>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1gji7li162iv\">Selected editor features</h2>\n<h3 id=\"mcetoc_1gji8b8p42q0\">Headings</h3>\n<p>Use built in heading styles to keep your content structured</p>\n<p><div><img src=\"https://storage.faqbot.nz/prod/079d861d72cc4aca80c65588df217079/files/pasted_image_article_articles_0e54bc6a-16ea-4d69-b374-133040857f3f.png\"></div></p>\n<h3 id=\"mcetoc_1gji8b8p42q1\">Table of contents</h3>\n<p>Add a dynamic table of contents based on your headings</p>\n<p><div><img src=\"https://storage.faqbot.nz/prod/079d861d72cc4aca80c65588df217079/files/pasted_image_article_articles_6ef4c3f3-0454-4696-8f18-91b241dc7959.png\"></div></p>\n<h3 id=\"mcetoc_1gji8b8p42q2\">Images, videos, links</h3>\n<p><div><img src=\"https://storage.faqbot.nz/prod/079d861d72cc4aca80c65588df217079/files/pasted_image_article_articles_f5b2084f-d08c-4788-abb9-ada275e3c8c2.png\"></div></p>\n<p>Fully featured linking and embedding:</p>\n<ul>\n<li>Upload and insert images</li>\n<li>Add or embed videos and other media</li>\n<li>Add a link to a file (eg a PDF), another article, or a website</li>\n</ul>\n<h3 id=\"mcetoc_1gji8b8p42q3\">Add tables to display data</h3>\n<p>Use the table menu for all the table features you'd expect, including sorting, merge, copy, insert etc</p>\n<p>&nbsp;</p></body></html>","description":"Articles are for long form, detailed help and are hosted in the help pages site.","isMarkdown":false,"publishedOnUtc":"2026-03-21T04:22:34.8605796","modifiedOnUtc":"2022-12-05T23:02:12.2956575"}