Help Pages bring all of Helpfruit’s language understanding, search and matching intelligence to your help pages, for a better, more helpful experience.
\nHelp Pages include:
\nTo set up your Help Pages, go to Configuration > Help Pages in the Helpfruit Bot portal and toggle the Enabled switch.
\nSet up the location of your Help Pages - this can be:
\nYou can set up your pages on a Helpfruit hosted subdomain initially, and move it to your own site later, if you wish.
\nComplete the settings fields:
\nTo customise the look and feel of your Help Pages, navigate to the Theme tab, where you can:
\nUpload your logo
\nUpload a background image
\nSpecify your colours
\nSpecify your preferred font family
\nRestrict access to your Help Pages to members of your organisation by enabling Microsoft Azure Active Directory (AD) login. This can be useful if you use Helpfruit for internal support/helpdesk/HR scenarios.
\nUsers will be prompted to log in using their Microsoft work account before they can access your Help Pages.
\nTo set up restricted access Pages, toggle Access settings on, and enter your organisation's UPN domain - the domain your Azure account is linked to. Typically, this is the part after the @ in an email address.
\nDepending on your organisation's AD settings, an AD Admin may need to approve the first login to Pages. It may also be possible to limit access to specific user groups, again depending on your AD setup.
\nPlease get in touch if you need any help with this.
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