Adding a chatbot to Messenger

Users will access your bot from a Facebook Page. To connect the bot, you'll enable Facebook Messenger on the Facebook Page and then connect the bot to the Page.

1. Sign in to your Meta for Developers account.
2. Click Create App
3. Select Other and click Next
   
4. On the Select an app type page, select Business and then Next.
5. Add a name for your app, check the contact email address and click Create app
   
   • If prompted, enter your password
   • Optionally, you can link this app to an existing Business Account using the dropdown menu, or you can add this later.
   • After your app is created, the site goes to a page for your app.

This completes the app creation flow. Your app will be loaded and you will be able to select the products, permissions, and features you need to build your app.

Configure your app

1. Expand Settings and select  Basic.
   1. Copy and save the App ID and App Secret.
      
2. Now under Settings, select Advanced.
   1. In the resulting pane, scroll down to the Security settings, and enable Allow API Access to app settings.
   2. Select Save Changes.
      

1. Select Dashboard.
2. In the resulting pane, scroll down to the Messenger tile and select Set Up.
3. The site adds Messenger settings to your app and displays the settings page.
   

1. Under Messenger, select API Settings.

2. Scroll down to Generate Access Tokens and select Add or Remove Pages.

   1. When prompted for the identity to associate with Messenger, either continue with your current account or sign in to another. 
   2. When prompted for the Pages you want to use with your app, select the relevant page(s) and then select Next.
   3. If prompted to submit the request for Login Review, review the information and select Done.
   4. On success, the site displays a success page. Select OK to continue.

3. The Page you added now appears in the Pages list.
   

   Copy and save the Page ID for later.

4. Click Add subscriptions
   On the Edit page subscriptions page, select the following subscription fields and click Confirm:
   • • messages
     • messaging_postbacks
     • messaging_options
     • message_deliveries 

5. Select Generate token for the Page.

   1. The site displays security information and gives you a chance to copy the token.
   2. Read and acknowledge the warning.
   3. Copy the token and select Done.

You now have your app information and a token for the next step. Leave the Facebook setting steps pending. You'll update them later.

Provide info to Helpfruit team to connect your bot

To configure your Helpfruit chatbot for Messenger, you'll need to provide the following information to the Helpfruit team: 

1. Your Facebook App ID and Facebook App Secret (from Create your app - step 5, above)
2. Your Page ID and Access Token

Once we have completed setup for Messenger on your bot, we'll let you know that you can proceed with the next step.

Go back to the Facebook settings to finish up the configuration process. On the Meta for Developers site, go back to the Messenger API settings page for your app.

Configure webhooks

1. 1. Enter the Callback URL and Verify Token values provided by the Helpfruit team.
   2. Select Verify and save.